BPO & Back Office Support

Property Preservation Back-Office Support

Work Order Processing & Intake: We log, assign, and track every WO.
Photo QA, Labeling & Packaging: We sort before/during/after photos, flag missing angles, and package them to client specs.
Portal Updates & Submissions: We fill required fields, attach documents, and capture submission proof.
Pre-Submission QA Gate: No WO is submitted without passing our strict internal checklist — drastically reducing your rework and rejections.
Daily Reporting: End-of-shift status reports so you wake up to completed work.

Inbound & Outbound Calling: Trained agents handling customer calls, vendor follow-ups, and appointment confirmations on your behalf.
Customer Support Outsourcing: Friendly, on-brand phone and email support that keeps your customers taken care of around the clock.
Appointment Setting & Scheduling: We coordinate calendars, confirm bookings, and reduce no-shows with proactive follow-up calls.
(3 images: agent on headset, call center floor, scheduling/calendar dashboard)

Data Entry & Processing: Accurate, high-volume data entry with strict quality control and fast turnaround.
Virtual Assistance: Dedicated VAs for inbox management, scheduling, research, and day-to-day admin tasks.
Document Management: Secure digitization, filing, and retrieval systems for your business records.
(3 images: data entry workstation, VA at desk, filing/document system)

Streamline Your Back Office – →

Get a Quote

Most WOs are processed and submitted within 24 hours of intake.

Yes — we work within your existing portals (PPW, Pruvan, MCS360, and others) to your exact specs

Yes — our team covers customer support, vendor coordination, and appointment scheduling in both directions.

Absolutely — we work within your CRM, helpdesk, or scheduling software rather than forcing new ones.

Yes — our team flexes to match seasonal or client-driven volume spikes across all our back-office services.